Understand the differences between Groups-Devices-Users
A registered user can only see devices that are assigned to the “customer group” the customer is assigned to.
The customer and the KELLER sales personal discuss the customer use case and order the KOLIBRI Support to setup one or more customer group/s for the customer.
The KOLIBRI support team assigns new devices to a customer group.
The KOLIBRI support team assigns one or many user/s to a customer group.
Every device belongs to EXACT ONE group. Every user belongs to EXACT ONE group.
A group can have multiple devices and multiple users.
A user sees only the devices that are in the group he/she belongs to.
There are no sub-groups implemented. There are no customer administrator functionalities implemented.
Although, a user can either be a “contributor” with write rights or a “reader” without write rights.
As a customer please tell the KOLIBRI Cloud support team which user should have which access rights (“contributor” or “reader”)
As a customer please setup the device. For GSM/ARC devices please look at this guideline. For LoRa devices a this guideline might help.